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Glossary of Terms 📖 ​
TIP
💡 This glossary should help you understand the key concepts and terminology used in the field of technical writing, facilitating smoother communication and collaboration with our team.
- Audience Analysis
The process of understanding the needs, interests, and level of knowledge of the intended readers to tailor content accordingly. - Content Management System (CMS)
A software application used to create, edit, manage, and publish digital content, often used for maintaining documentation and websites. - Copyediting
The process of reviewing and correcting written material to improve accuracy, readability, and fitness for its purpose, ensuring it is free of errors. - Documentation
Written materials that explain the features, functionality, and use of a product or service. This can include manuals, user guides, FAQs, and help files. - Information Architecture (IA)
The practice of organising and structuring content in a way that makes it easy for users to find and understand information. - Localization
Adapting content for a specific locale or market, including translation and cultural adjustments to make it relevant to the target audience. - Metadata
Data that provides information about other data, such as the author, date of creation, and keywords, used to organise and retrieve content efficiently. - Plain Language
Writing that is clear, concise, and easy for the audience to understand, avoiding jargon and complex language. - Style Guide
A set of standards for writing and designing content to ensure consistency in language, format, and visual presentation across documents. - Technical Editing
The process of reviewing technical content for accuracy, clarity, and consistency, often involving subject matter expertise. - Template
A pre-designed document or file that serves as a starting point for creating new documents, ensuring a consistent format and structure. - Topic-based Authoring
Creating documentation in modular, reusable units (topics) that can be combined in different ways to meet various user needs. - User Experience (UX)
The overall experience of a person using a product or service, particularly in terms of how easy and satisfying it is to use. - Version Control
A system that records changes to a document or set of documents over time, allowing multiple people to collaborate and track revisions. - White Paper
An authoritative report or guide that informs readers concisely about a complex issue and presents the issuing body's philosophy on the matter.